nzxt customer service reddit
NZXT partnered with FedEx to provide you with exceptional delivery service. You are going to lose a lot of people.
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I keep purchasing because the customer service has been great.
. Build a custom gaming PC with the NZXT BLD Service. Does not include BLD orders. I recently bought an NZXT AER RGB fan pack that comes with a Hue and after I bought an extension kit so I could have RGB lights.
4 Once you get to the final page Payment Method it will have the option for Affirm. You have a strong fan base and this is not a good way to keep and build your product. 1 After configuring your desired gaming PC click on the Checkout button.
999 for orders below 25. Continential US Domestic only. NZXT please fix your customer support.
For me it has been fantastic actually. They have resolved every issue I had with zero pushback and parts were shipped in a timely manner. I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad.
If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself. None of my fans plugged into it. If yes easy fix yourself.
Calling just leads to an automated message saying that theyre experiencing a service outage but Ive called the past 3 days and theres been service outages each. Its insane that all of my fave product makers have like notoriously terrible customer service. Anyone whos ever bought a product outside of Japan or.
City of Industry CA 91744-3927 Tel. If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy. FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE.
I had the same experience. I think a lot of people are impatient. So my case had a fan die within a couple months and I wanted a replacement.
Wish I would of looked here before spending with this company. Ive had problems with all three in the past half year. My h510 elite side panel broke and I submitted my invoice and serial number but havent gotten a.
City of Industry CA 91744-3927. Customer Service Hi all I just received my PC last week from the company everything is working great. FREE SHIPPING on orders 25 and up.
NZXT HQ 15736 E. Its been over 3 days and Ive gotten nothing back. Reddit iOS Reddit Android Rereddit Best Communities Communities About Reddit Blog Careers Press.
To see the NZXT BLD shipping policy click here. NZXT E Series power supplies offer a 10-year warranty. 2 Fill out your contact information and shipping information.
Build a custom gaming PC with the NZXT BLD Service. Posted by 1 year ago. NZXT has some nice PC cases even with a few issues with threaded holes.
Log In Sign Up. It worked great for a week. 3 Choose your preferred shipping method.
I have had many cases H1 S340 elite hue products and many others etc. Warranty Length NZXT computer cases temperature meters fans accessories and cables carry a 2-year warranty from the date of purchase for parts and labor. In order for NZXT to provide you with the best possible service under this Warranty you agree to.
Long story short started experiencing problems with the Creator PC after I bought it about 2 months ago. ALL DAMAGE WILL DELAY THE RETURN OF YOUR COMPUTER. Submitted a support ticket waited a whole week only to get a reply to look at one of their support articles even though the problem I outlined in the initial ticket.
Except that when they shipped my package I was supposed to also receive a mousepad and a keyboard but they were not in the packaging. But our award-winning customer service team is also here to help with any issues. Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools.
I just finished a new build and the best case size and layout available to me was NZXT. NZXT Kraken X Series liquid. I quickly realized I needed another connection cable for the Hue and contacted customer support about it.
Tbh when sending a PC. Then the bluescreens then the crashing The missing parts I started to notice. Register your product You can get support thats tailored to you owner exclusives and more Our helpline hours.
Worst 3131 dollars ever spent. This is the worst customer service Ive ever experienced. NZXT does not test their builds and there customer service is a joke.
I was thinking the same thing and one day. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments. In total I paid 1206 for the PC shipping and and extra 100 processing fee.
I recieved my 1st pc from nzxt it was a BLD. The fan remote had a huge chunk out of it. It is recommended that you insure the package in the event that your NZXT product is received freight damaged you may be able to file a claim with your shipper.
Thank you NZXT for wasting my time and money.
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